User Researcher

SoundCloud team


We’re looking for a UX Researcher to join our Product team and make our app a joy to use.
At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of.
About the role Millions of fans use DICE, and you’ll be helping them find their next show. As a qualitative user researcher, you’ll be understanding the main problems fans have & gathering feedback on our solutions to these problems. You’ll be working closely with the rest of the Product team to shape & drive product development as we continue to bring more live events to fans around the world.
You’ll be
  • Working with an established process/approach to user research across several teams.
  • Providing insights through research that shapes roadmap & strategy across several teams
  • Organising & conducting user research with fans through surveys, interviews, focus groups and other relevant means
  • Maintaining a user research hub for the company together with other researchers
  • An ambassador for user research in the company
  • Working from our London office


You are
  • Passionate, humble and talented
  • A fan of music and culture
  • Actively responsible
  • An active listener
  • An effective communicator
  • The voice of the fan
You’ll need
  • A proven record of how your user research initiatives have impacted product/design strategy
  • A strong understanding of the pros and cons of different research methods, including when and how to apply them during each product phase
  • 2+ years experience of user research on B2C products

How to apply

Apply via link

SoundCloud logo


SoundCloud is the world’s largest open audio platform, powered by a connected community of creators, listeners, and curators on the pulse of what's new, now and next in culture. Founded in 2007, SoundCloud empowers the world’s audio creators with the best tools, services, and resources to build and grow their careers. With over 200 million tracks from 20 million creators heard in 190 countries, what’s next in music is first on SoundCloud.

Job Details

Posted on Jan 5

London, England, USA

Full time