Senior Product Analyst - Music Search & Discovery
Description
SoundCloud is a next-generation music entertainment company powered by an ecosystem of artists, fans, and thriving communities. As one of the world's most influential cultural platforms, SoundCloud holds a singular market position as both a music-streaming service with the largest catalog of music, and an artist services and distribution business to help artists grow long-term, successful careers.
We are looking for a Senior Product Analyst to join our Music Search and Discovery team, which is responsible for building and improving the features and algorithms that help our users find the music they love.
As a Senior Product Analyst, you will work closely with the product, data science and engineering teams to ensure accurate data capture of the experiences we build and then mine the data to generate insights to drive product innovation and growth. You will use your advanced SQL skills, analytical mindset, and storytelling abilities to uncover user behavior patterns, identify opportunities, and measure the impact of new features and experiments. You will also create dashboards and reports to communicate your findings and recommendations to various stakeholders, from product managers and engineers to leadership and executives.
With your keen business intuition and your passion for user data, you are a strategic partner who guides and shapes product and business decisions that boost growth.
Key Responsibilities:
- Define, implement, and monitor key performance indicators (KPIs) and success metrics for the Music Search and Discovery features and products.
- Design, execute, and analyze A/B tests and experiments to evaluate the effectiveness of new features, algorithms, and user interfaces.
- Conduct exploratory data analysis to identify user needs, preferences, pain points, and opportunities for improvement in the Music Search and Discovery domain.
- Communicate data-driven insights and recommendations to product, engineering, design, and leadership teams using clear and compelling narratives, visualizations, and presentations
- Collaborate with other analysts, data engineers, data scientists, and product managers to ensure data quality, consistency, and alignment across different data sources and platforms
- Develop and maintain dashboards, reports, and documentation to share best practices, learnings, and institutional knowledge across the organization.
Requirements
Experience and Background:
- 5+ years of experience in product analytics, business intelligence, data science, or a related field. 2+ years of experience within search and recommendation domain a plus.
- Expertise in SQL and experience working with large-scale data sets on cloud platforms such as GCP or AWS
- Proficiency in data visualization tools such as Looker, Tableau, or Power BI.
- Familiarity with event tracking, design and tag management solutions such as Segment, GTM, Adobe Launch, Tealium, etc.
- Experience in designing, running, and analyzing A/B tests and experiments using one or more of the leading experimentation solutions.
- Strong analytical skills and ability to apply statistical methods such as hypothesis testing, regression analysis, clustering, forecasting, etc.
- Excellent communication skills and ability to translate complex data into actionable insights and recommendations for different audiences.
- Curiosity and passion to find & elevate the data narratives and exercise influence to drive change.
- Experience in mentoring and training analysts and non technical stakeholders
- Passion for music and interest in understanding user behavior and preferences in the music domain.
Benefits & Perks
The salary range for this role is $140,000 - $190,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below!
Benefits:
- Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
- Robust 401k program
- Employee Stock Ownership Plan
- Generous professional development allowance
- Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
- Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
- 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
- Various snacks, goodies, and 2 free lunches weekly when at the office
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SoundCloud
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SoundCloud is the world’s largest open audio platform, powered by a connected community of creators, listeners, and curators on the pulse of what's new, now and next in culture. Founded in 2007, SoundCloud empowers the world’s audio creators with the best tools, services, and resources to build and grow their careers. With over 200 million tracks from 20 million creators heard in 190 countries, what’s next in music is first on SoundCloud.