Music Content Operations Specialist, Publishers
Description
- Provide front-line support as part of a global partner music operations team
- Execute and optimize support workflows for music partners around product use, product insights, and issue resolution
- Partner closely with cross-functional teams – including partnerships, operations, legal, product, data and engineering teams
- Operational support for music rights management products and tools
- Communication with partners in regard to onboarding specifications and processes, including general documentation
Requirements
- 3+ years of Operational experience at a rights-holder or digital service provider
- Knowledge of digital rights management products
- Technical operations capacity (ie. querying, data fluency, and/or specs, troubleshoot data issues)
- Experience with metadata standards
- Experience working with global teams
- Experience with SQL and big data sets
- First hand knowledge of the music industry preferably in publishing
- Experience to drive results to metrics
Benefits & Perks
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Meta
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