Fraud Risk Analyst

Candy Digital team

Description

We are looking for a Junior Fraud Analyst to join the Risk and Compliance Department here at Candy. We are responsible for keeping our customers safe, and ensuring the Candy Platform remains uncompromised. You will play a leading role in fraud detection as well as fraud prevention for the Candy Platform, ensuring account safety for thousands of users, and millions of dollars in transactions.
We are searching for creative minds that are excited to take on challenges in the immediate while providing vision to the future. We want builders, innovators, and those that can not only think outside the box but collaborate outside the box.
AS OUR MOST VALUABLE PLAYER, YOU WILL...
  • Communicating with Candy customers to help solve payment issues, complaints, fraud notifications, and security incidents
  • Investigating new fraud trends, synthetic identities, payment disputes (chargebacks), money laundering signals, fraud networks, organized crime, and scams
  • Make data-driven decisions on refunds, account shutdowns, platform suspensions and bans
  • Use advanced technologies to identify stolen identities, synthetic identities, stolen credit cards, and illegal activities
  • Partner with multiple teams across the organization to mitigate risk, fraud, and platform abuse
  • Monitor queues, tickets, and alerting systems to quickly stop fraudulent or illegal activity before it happens, and to ensure all SLAs are met within the correct time window
  • Provide managers and leadership with recommendations on how to stop new fraud or loss trends based on a data driven approach
  • Become an subject-matter expert within a sub-field of the risk team, and own that sub-fields operations, threats, and incident responses
  • Track possible security incidents, account takeovers attempts, and attempted stolen assets to find innovative ways to prevent future attacks and losses
  • Keep up-to-date on industry trends and industry fraud/risk management best practices
  • Work with fraud and risk management to make recommendations, changes, and adjustments to operations, policies, rule engines, and techniques to improve team performance
  • Identify new attack exploits and the modus operandi being used by fraudulent groups, networks, or individuals to target the platform or customers with the goal of our-strategizing and belong one step ahead of them

Requirements

  • An Associates Degree of higher in business, cyber security, risk management, political science, technology fields, computer science, criminal justice, leadership, or a related field that required a high degree of critical thinking
  • Excellent written and verbal communication skills in English
  • Ability to critically think through new problems, and identify innovative ways to prevent new problems
  • Have 1+ years of professional work experience in a similar role OR 2+ years of experience in a different role within the ecommerce, technology, payments, digital banking, or FinTech fields
  • Have very strong time management and prioritization skills
  • Able to work both independently and collaboratively on a close knit team
  • Able to be flexible and available to assist managers or team members during high volume situations or events, sometimes after normal office hours
  • Able to successfully complete projects and tasks with minimal supervision and overwatch
  • Comfortable using Microsoft Word/Excel/Powerpoint, Internet Searches, and social media sites like Facebook/Instagram
  • Have an investigative mindset and enjoy trying to solve challenges and puzzles, that others think are impossible
  • Experience using a data analytics tool like SQL, Looker, Snowflake, Tableau, or other similar data analytics tools
  • Experience using a fraud prevention technologies like LexisNexis, 3DS, Riskified, Accertify, Kount, ThreatMetrix, MaxMind, or other similar technologies
  • Understand basic fraud prevention tactics and terminology like: ATOs, True Fraud, Friendly Fraud, Bot Attack, 2FA, MFA, 3DS, AML, Card Testing
  • Have experience working in the NFT industry, or have a personal understanding of NFTs (you buy, collect, or sell NFTs yourself)
  • Have experience working with payment processors like Stripe, Circle, BrainTree, Adyen, Checkout.com, Gravity, Paysafe, etc
  • Are available to work any day of the week, and are willing to work overtime if needed

How to apply

Apply via link

Candy Digital logo

Candy Digital

Candy is a new digital asset content company building an innovative NFT ecosystem that will change how fans and collectors engage with their favorite sports, music, art, and cultural icons. We have a cutting-edge design team leading a creative studio that collaborates with athletes, artists, and content owners to bring new NFT projects to life. In addition, our unique virtual storefront will provide fans and collectors the opportunity to explore and purchase officially licensed digital collectibles and trade them on a secure secondary marketplace. Candy is partnering with leading minds in blockchain to develop a new purpose-built NFT ecosystem connected to Ethereum. Our blockchain architecture is 99% more efficient than current Proof of Work blockchain networks, providing a secure, scalable, and sustainable solution for creators and content owners. Our Board: Michael Rubin - Founder & Executive Chairman of Fanatics. Co-owner of Philadelphia 76ers. Chairman of e-commerce portfolio company Rue Gilt Groupe, owner of RueLaLa.com, Gilt.com, and ShopPremiumOutlets.com Mike Novogratz - Founder & CEO of Galaxy Digital. A global thought leader in cryptocurrency/digital asset marketplace. Galaxy is a $6bn Institutional Digital Asset Investment and Advisory Business. Gary Vaynerchuk - Chairman of VaynerX and the active CEO of VaynerMedia. A world-renowned expert in digital marketing and social media. Leading voice and influencer in the world of collectibles. Social media celebrity with millions of followers across multiple platforms

Job Details

Posted on Jan 6

New York, NY, USA

Full time

Junior