Distribution & Catalog Administrator
Description
- Administrative metadata tasks - ensuring metadata is correctly received from labels
- Providing client support including but not limited to: answering all service inquiries, digital release support
- Working with DSPs through various communication channels to solve ingestion and delivery issues
Requirements
- High School Diploma or Bachelor’s Degree in Business Administration or a related field
- 3+ years of customer service experience
- Excellent communication skills, both written and verbal
- Strong understanding of DSPs (Spotify, SoundCloud, iTunes/Apple Music, Pandora, Tik Tok, YouTube, etc.)
- Customer service/CRM experience (e.g. Intercom, Zendesk, etc.)
- Ability to organize large amounts of data efficiently
- Strong attention to detail
- Strong time management skills
Benefits & Perks
- $18.00 - $22.00/hour
This job has expired but you can still explore other open positions from the same company or find new ones from our amazing selection.
Create Music Group
Discover more jobs
We are Create Music Group, one of the fastest growing music technology companies in the entertainment industry and one of the largest music rights holders in the world. We operate a number of different services out of our 22,000 sq ft HQ in the heart of Hollywood: music distribution, music publishing, YouTube monetization, artist development, brand development, and production. We monetize online content to millions of global users by combining existing and new technology with the talent of content creators. As a multi-channel network (MCN), we monetize over 10 billion monthly views by our creators. Label Engine, our distribution and technology arm, distributes for over 75,000 artists worldwide via digital distribution, accounting, and promotion services. We work with some of the most influential personalities and musicians including Future, Migos, Hopsin; Lil Yachty, Soulja Boy, Metro Boomin, Young Thug, Trippie Redd; Marshmello, Porter Robinson, Dillon Francis, Don Diablo; Jacob Sartorius, One Direction's Josh Devine, and others. Moreover, we distribute for over 4,000 record labels including Insomniac Records, Disciple Records, Kannibalen, Global Soundsystem Records, and Audiophile Records. How we're different than a record label is that we strive to keep artists independent. As a result, our continually growing network of clients can better focus on sharing their ideas and creativity. We welcome you to join us and to become a part of Create as we empower artists to be in control!