Copyright Operations Specialist
Description
About the job
SoundCloud is a next-generation music entertainment company powered by an ecosystem of artists, fans, and thriving communities on the pulse of what's new, now and next in culture. As one of the world's most influential cultural platforms, SoundCloud holds a singular market position as both a music-streaming service with the largest catalog of music, and an artist services and distribution business to help artists grow long-term, successful careers.
As the world's largest open audio platform, SoundCloud is powered by a connected community of creators and listeners who share, discover and influence what's new, now and next in music and audio. Creators are at the core of everything we do at SoundCloud and we want to make sure their rights are respected and their content protected.
Are you passionate about creators and intellectual property in the digital age? We are looking for someone who wants to gain in-depth knowledge of digital rights enforcement and operations to join us as a Copyright Operations Specialist within the Business and Legal Affairs organisation out of our Berlin, London, Los Angeles offices. You will be working with the SoundCloud community to educate people on how copyright law applies on the platform, as well as assisting rights holders and creators with protecting their content.
Responsibilities
- Communicate with creators and rights holders about their copyright-related issues.
- Process reports of alleged infringement and resolve disputes related to blocked tracks.
- Improve operational processes for the team.
- Assist in or manage your own projects.
- Partner with business stakeholders to help ensure new products are compliant with copyright law and internal processes.
- Maintain the integrity of copyrighted content on the platform.
- Communicate emerging copyright issues to business stakeholders.
- Act as an internal advocate for creators and rights holders.
Requirements
Qualifications
- Ideally, you've had experience of working within copyright operations, anti-piracy, music rights operations or a similar field and are rewarded by helping rightsholders and creators protect their content online.
- You are calm under pressure and diligent in your approach to solving problems and following operational processes.
- You have outstanding written and verbal communication skills in native-level English.
- You understand the importance of balancing all sides of an argument, and have the confidence and ability to consistently decide upon a path for resolving issues, especially when dealing with ambiguous or sensitive topics.
- You are a team player and have a willingness to work collaboratively to find solutions to complex issues, but are capable of working independently.
- You have a bachelor's degree or equivalent and are OK with working the odd weekend or evening.
Benefits & Perks
The salary range for this role is $60,000-$96,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below!
If you're excited about working with us to support creators and rights holders in the SoundCloud community, we'd love to hear from you.
Benefits:
- Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
- Employee Stock Ownership Plan
- Professional development allowance
- Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
- We offer free German courses at beginning, intermediate and advanced
- Various snacks, goodies and 2 free lunches weekly at the office!
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SoundCloud
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SoundCloud is the world’s largest open audio platform, powered by a connected community of creators, listeners, and curators on the pulse of what's new, now and next in culture. Founded in 2007, SoundCloud empowers the world’s audio creators with the best tools, services, and resources to build and grow their careers. With over 200 million tracks from 20 million creators heard in 190 countries, what’s next in music is first on SoundCloud.