Content Operations Specialist, Contractor
Description
SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 375 million tracks from 40 million artists, the future of music is SoundCloud.
The Creator Content Operations team works with creators as well as our internal teams to support and scale the music distribution and SoundCloud direct monetization offerings of SoundCloud for Artists . We’re currently seeking a Content Operations Specialist to assist with quality control of products, monetization of assets, and ensuring the full exploitation and protection of our clients’ exclusive copyrights.
This position is a 6 month contract role.
Responsibilities
- Contribute to the prompt resolution of rights assertions, ownership conflicts, and copyright issues within our partners’ content management systems (Youtube, Meta, TikTok etc.).
- Ensure compliance and best practice with our distribution partners through the prompt resolution of rights assertions, ownership conflicts, and copyright issues within our partners’ content management systems (Youtube, Meta, TikTok etc.).
- Unlock revenue for clients through the improvement of conflict resolution processes.
- Ensure compliance and best practices with all distribution and delivery partners (Spotify, Apple, Youtube, Meta, etc.).
- Manage the quality control process of content submitted by creators to ensure that they adhere to partner guidelines.
- Exhibit strong knowledge of proprietary platform technology (Spotify for Music Providers, iTunes Connect, YouTube CMS, Meta Rights Manager, Mediamatch etc.)
- Provide an extraordinary level of support internally, and for clients, rightsholders, and partners.
- Work closely with internal teams and stakeholders, communicating issues and roadblocks pertaining to department projects and procedures.
Requirements
Qualifications
- Ideally 2+ years experience at a distributor, record label, DSP, or major tech company.
- Knowledgeable on all operations tied to independent music distribution.
- Understanding of music rights management from both a legal and operational perspective.
- Proven reporting and organizational skills with the ability to multitask in a high paced, team-oriented environment.
- Outstanding written and verbal communication skills as you will be managing a global team; impeccable follow-up and follow-through capabilities.
- Keen eye and ear for audio and video content.
- Strong data entry, research, G Suite and Microsoft Excel skills.
- Well-organized and attentive to detail.
- YouTube Certification is a plus.
- Great attitude, incredible passion and enthusiasm for people, technology, process, and music.
Benefits & Perks
The salary for the 6 month contract is $40,000.
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SoundCloud is the world’s largest open audio platform, powered by a connected community of creators, listeners, and curators on the pulse of what's new, now and next in culture. Founded in 2007, SoundCloud empowers the world’s audio creators with the best tools, services, and resources to build and grow their careers. With over 200 million tracks from 20 million creators heard in 190 countries, what’s next in music is first on SoundCloud.