Community Operations - Resso
Description
- Responsible for building in-app user maintenance, daily operation, planning community activities, monitoring and improving community's activeness and performance
- Work along with product and design to improve certain community features, collect user feedback and contribute to the development of the overall product roadmap
- Initial campaigns to build up in-app community vibe through comments and hashtag,etc, monitoring the data performance and come up with optimization strategy
- Design and execute strategic methodologies to strengthen relationships with artists and music/livestream KOLs to upgrade the user engagement on the app
Requirements
- 2 years+ experience in managing & building an online community.
- Experienced in DSP preferred.
- Good communication skills, both online and offline
- Aware of current pop culture both local and international, especially in music
- Good project management skill
- Bilingual in English and Malay, as this person will be required to manage community ops for both MYS and SG market.
- Strong team collaboration experience
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ByteDance
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Inspire creativity, enrich life. ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies. Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan. ByteDance's platforms aim to help users explore and discover the world's creativity, knowledge and moments that matter in everyday life while empowering everyone to be a creator directly from their smartphones. We are committed to building a safe, healthy and positive online environment for all our users. We welcome people from all backgrounds to join us. If tackling challenges in a fast-changing industry does not scare you, work with us and challenge yourself to move the world!