Analyst, Digital Operations

Sony Music Entertainment team


Sony Music is looking for a dynamic individual to join our Global Digital Operations team. In this role, you will provide support with various supply chain enhancement projects, as well as own processes related to the maintenance, clearance & distribution of our audio/video digital catalog.
What you'll do:
  • Provide onboarding support of Digital Service Providers (DSPs) to SME's reporting specifications, ensuring data compliance, and providing regular status updates to key stakeholders
  • Maintain, and enhance, the Allow/Green-listing process across various DSPs
  • Assist with the claiming/monetizing of SME's video catalog
  • Aid in the clean-up of ownership conflicts and reference overlaps
  • Monitor the health of delivery channels and resolve failures
  • Manage daily partner queries
  • Support Label Operations team ad-hoc


  • BA/BS degree or equivalent practical experience required; 1-3 years process/account management experience preferred
  • Must work well under deadline pressure; detailed-oriented, adaptable, and accepting of abrupt change and unforeseen challenges
  • Ability to drive projects from initiation to completion independently
  • Strong oral and written communications skills including the ability to communicate independently with external partners, senior management, and Sony Music Labels
  • Experience working with general index databases, advanced proficiency in Excel and Word, and intermediate proficiency in Access.

Benefits & Perks

  • You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey
  • A modern office environment designed to foster productivity, creativity, and teamwork
  • An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
  • Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans
  • We invest in your professional growth & development
  • Time off for a winter recess

How to apply

Apply via link

Sony Music Entertainment logo

Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 60 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship. Sony Music Entertainment is a member of the Sony family of global companies.

Job Details

Posted on Oct 7

New York, NY, USA

Full time