Sr. Manager, Audio Presales
Description
Avid is looking for a new Sr. Manager, Audio Presales, following an internal move. The Sr. Manager, Audio Presales will report to the Vice President of Global Presales and lead a high caliber team of Audio Solutions Specialists in the EMEA Region. This role is a key member of the global presales leadership team with responsibilities requiring cross-functional skills in a matrix organizational structure. The position engages with key internal partners such as product management, product development, engineering, marketing, sales, solutions design, customer success, operations as well as external customers and resellers.
Ensuring the Audio Presales team continues to be prepared, knowledgeable, well-equipped, and professional in positioning Avid, Avid's products, work-flow solutions, and services to meet customers’ business needs, is the primary responsibility of this contributing manager role. A commanding understanding of the operation and use-cases for Avid’s audio portfolio is required for this leadership position.
Responsibilities & Duties
Team leadership
- Lead, mentor and develop the EMEA Audio Presales team emphasizing strong team culture
- Provide thought-leadership for demonstrations defining new strategies & implementation plans that continue evolving Avid’s Presales engagement models
- Support ongoing development of demonstration and remote access capabilities
- Ensure team development and skills training align with Avid strategy, technology trends and industry best-practices
- Support weekly reviews with cross-functional teams setting priorities and balancing workload
- Performance management with quarterly check-ins and goal setting
- Track utilization information to assist optimization of team activities and focus
- Ensure team development and skills training align with Avid strategy and GEO go-to-market focus, technology trends and industry best practice
- Participate in Capex and Opex budgeting and optimization
- Optimize departmental spending against customer activities and sales objectives
Opportunity Review and Risk Management
- Ensure business opportunities are managed through governance and review process
- Support feedback process for competitive market data and feature requests/enhancements
- Participate in pipeline development activity and provide reporting as required
- Support account planning with cross functions
- Ensure corporate security policies are strictly adhered to
Quality and Efficiency
- Ensure team is well coached, motivated, prepared, most knowledgeable and professional in support of developing customer opportunities
- Provide input and guidance defining tools to support the Audio Solutions Specialists activities
- Continuously maintain current knowledge of Avid products and services as well as 3rd party products and services key to Avid workflows
- Maintain high level of understanding of direct customer and channel partner businesses.
- Support Solutions Design and Professional Services Delivery in workflow input for quotes
Communication & Relationships
- This role is a key facilitator of information connecting time-sensitive resources with requests. Ability to triage multiple input requests and providing vetting feedback to the correct people allowing timely decisions to be made on strategy, content, customer relationship, pricing, commercial and legal issues is a key skill for this leadership role.
- Maintain strong relationships with product management, product development, marketing, sales, solutions design, customer success, and operations as well as external customers and resellers
- Responsibility to support tracking and utilization of Avid NFRs in EMEA GEO business development
Requirements
- 3-5 years of experience with audio workflows ranging from individual creative communities to enterprise scale use-cases within broader Media and Entertainment industries
- Strong communication skills in written, spoken, group presentations and on-line delivery
- Fluent in English, written and spoken. Additional language skills are benefit but not required.
- Good working knowledge of solution-based delivery and the importance of promoting operational excellence and customer success management principles
- Ability to inspire direct and indirect reports to achieve team success
- Ability to be assertive and tenacious
- Disciplined process skills
- Highly self-motivated to drive self and others for successful outcomes.
- Domain expertise and operational awareness of Avid Audio creative tools, hardware control surfaces, audio interfaces and solutions used by aspiring artists, creative professionals, production teams and media enterprises
- Applicants with technical knowledge of Dolby Atmos workflows, Audio over IP workflows and Avid’s audio/video interop solutions will be at and advantage.
- Degree level educated
- Ability to travel and move freely within the assigned EMEA geography and worldwide
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We help media visionaries create art that colors our perceptions and enriches our culture. We make innovative technology and collaborative tools that inspire and spark joy so creators can entertain, inform, educate and enlighten the world. We believe in our artists. We believe in our industry leaders. And we believe in the future of entertainment. We have a rich, 30-year history of powering media and entertainment. But we know our history doesn’t determine our future, so we are always evolving, committed to making good better and better best. We make many products, but we only do one thing: maximize the mediums of amazing makers. At Avid, every minute, of every day, we are powering greater creators.