World Tour Manager
Description
The World Tour Manager is accountable for the scheduling, implementation, coordination, delivery and financial operations of the Banff Centre Mountain Film Festival World Tour and all its programs, including all theatrical and virtual screenings, and all other digital activities.
Collectively, these programs represent the world’s foremost mountain film tour and Banff Centre’s largest outreach program. The position is responsible for approximately 1100 live presentations in over 550 different locations each year as well as all virtual program delivery. Screenings are presented in over 45 countries, with a global audience exceeding 550,000 each year. The work is performed according to broad direction and strategy, developed by the Director – Festival and World Tour.
Roles and Responsibilities
Reporting to the Director, Festival and World Tour, below are some key accountabilities:
Financial / Contractual
- Direct accountability for financial operations for all components of the World Tour
- Supervises all day-to-day budget administration and management (invoicing, cheque requisitions, purchase orders, monitoring, etc.) Completes all monthly and final financial reconciliation for each of the tour areas
- Negotiates fees and finalizes a contract for each tour location
- Responsible for developing annual and three-year budgets and targets in consultation with the Director – Festival and World Tour and ensures revenue targets established for the tour are met while striving to exceed these targets
- Negotiates license agreements for all film content and manages filmmaker royalty payments and screening reports
Administration
- Supervises all program administration including program operations and attendance, Mountain Culture orientation and training, booking space and equipment, and financial reconciliation.
- Acts as general liaison with Over-the-top streaming (OTT) platform vendor for tour
Contacts
- Engages in extensive external contact with confirmed/potential tour hosts involving contract negotiations, presentation planning, film program recommendations, resolution of operations or technical problems, suitability of operational methods etc.
- Engages in extensive internal contact with Banff Centre staff concerning marketing and promotion, sponsorship, programming, production of tour programs and financial services.
- Engages extensively with filmmakers or production companies to negotiate royalty payments and music rights, and to co-create tour edits and versioning.
- Ensures timely responses to worldwide audience questions and concerns, including personal replies when needed.
- Ensures post event feedback is requested and reviewed for each event.
Program - Tour Delivery
- Ensures effective planning and scheduling of all tour delivery methods (live and virtual) as needed, to maximize effective use of resources.
- Solicits and assesses suitability and contracts for new tour locations and international partners.
- Supervises all program administration including all communication and correspondence with tour locations, monitoring tour operations and attendance, contract compliance, overseeing travel arrangements for on-site tour coordinators, management of vehicle purchase/leasing/rental, coordination of cell phone use, equipment purchases and maintenance, financial reconciliation, and writing seasonal and year-end reports.
- Supervises all film production related administration including communication and correspondence with filmmakers, tour hosts, and internal production staff.
- Ensures that tour host sponsor obligations (prize delivery, recognition, etc.) are met at all tour events
- Collaborates with other Mountain Culture and Marketing staff, to create, produce and distribute Mountain Festival promotional material including the magazine , in print and online.
- Organizes structure and systems to ensure effective cooperation and communication between office, road, and technical staff to plan and deliver all screening elements.
- Leads annual planning process to review all feedback and systems, assessing and implementing improvements.
- Oversees translation and subtitling projects involving tour hosts, Mountain Culture staff, filmmakers, Media and Production staff, and translators.
Human Resource Management, Team Building and Interdivisional Cooperation
- Enables the Mountain Culture tour staff to function as a high performing team at all times, maintaining open communication, clear objectives and priorities, and a culture of positive behavioral intent that is consistent and in alignment with Banff Centre values and is welcoming and inclusive, supporting a diverse workforce.
- Ensures that employees fully understand their roles, responsibilities, and performance standards and provide ongoing formal and informal feedback, coaching and support as employees strive to achieve expectations.
- Provides day to day leadership, direction and supervision to direct reports effectively allocating assignments across the Mountain Culture Tour Coordination Team. (Oversees workload).
- Fosters an internal culture that maintains the highest standards for customer service, excellence of staff, participant and guest experience, and fiscal, operational, and organizational integrity.
- Ensures a positive and safe work environment for all Banff employees, aligned with Banff Centre’s policies including but not limited to code of ethics, anti-harassment policies, contractual obligations, and strategic directions.
- Maintains effective working relationships with team members, internal partners, customers, the union and other stakeholders.
Requirements
- Post-secondary degree or diploma in business Administration, Event Management, or equivalent experience
- 5+ years of professional related experience within a film tour, event or festival environment
- Demonstrated ability to strategize, set and meet goals
- Proven leadership, organizational and project management skills
- Proven financial management skills, including the ability to optimize results based on budget limits and opportunities
- Understanding and awareness of the broader mountain culture community (history, people, values, current issues)
- Strong interpersonal and supervisory skills; ability to seek collaborative solutions and to persuade others
- Excellent communication skills
- Ability to work effectively under pressure, flexible and adaptable to shifting priorities
- Ability to manage multiple projects at once with appropriate attention to detail
- High level of commitment to customer service and professionalism
- Ability to develop and maintain positive working relationships with a wide variety of partners including many international contacts with different languages and cultures
- Ability to develop and maintain positive working relationships with a wide variety of internal and external stakeholders
- Additional languages an asset
- Willingness to work flexible, irregular hours when required-
Benefits & Perks
- In accordance with the terms of employment governing Management/PSP employees, this is a salaried, fulltime position, subject to a 6 month probationary period.
- The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
Benefits of working at Banff Centre are
- Staff housing options (based on availability)
- Hybrid Work Environment
- Professional Development
- Staff cafeteria and restaurant discounts
- Onsite fitness facility at a discounted rate – first month free for new staff!
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Banff Centre for Arts and Creativity
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Founded in 1933, Banff Centre for Arts and Creativity is a learning organization built upon an extraordinary legacy of excellence in artistic and creative development. What started as a single course in drama has grown to become the global organization leading in arts, culture, and creativity across dozens of disciplines. From our home in the stunning Canadian Rocky Mountains, Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.