UX Researcher
Description
- Produce actionable insights that inform design and development
- Design, conduct, and analyze product research, both foundational and tactical
- Collaborate with product and design partners in informing designs with insights
- Work with data analysts to answer questions using a mixed methods approach
- Share research insights in creative ways to increase empathy
Requirements
- 2+ years of experience conducting research in user experience, product design, or technology contexts
- You have experience partnering with product managers, designers, and engineers in informing product decisions with insights
- You understand core research methods (exploratory interviews, concept testing, usability and impression testing, etc.)
- You’re driven to try and share new, innovative research methods
- You’re a great writer and a strong storyteller. You love sharing your work and you’re comfortable giving presentations
- You’re empathetic, curious and open-minded
Benefits & Perks
- Equity stake in a well-funded growth stage company
- A hybrid in-office approach, allowing you to work remotely a couple of days a week
- A WFH stipend to support your home office setup
- The ability to work from anywhere up to four weeks per year with SeatGeek on Tour
- Benefits package that supports health/dental/vision. We also provide annual subscriptions to Headspace, Ginger.io, and One Medical
- A focus on transparency. We have regular company meetings and Q&A panels where employees can chat openly with teams across SeatGeek, our co-founders, and external guests from the industry
- $120 a month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
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SeatGeek
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Help the world experience more live. SeatGeek was built in 2009 as the only mobile ticketing marketplace created with fan experience top of mind. We’re transforming the way fans buy and sell their tickets to their favorite live events across sports, music, and theater. While we humbly believe we have the best consumer technology on the market, our mission goes beyond that – by bringing a technology-first approach to an entire industry sorely in need of a better solution, we aim to be a force for good in live entertainment. SeatGeek’s acquisition of TopTix created SeatGeek Enterprise, the premier primary ticketing solution on the market and perfect complement to our best-in-class consumer tech. Now our mission goes beyond the fan experience and brings power, control, and flexibility to rights-holders. SeatGeek Enterprise is reinventing live entertainment for the modern, mobile era. http://enterprise.seatgeek.com