Ticketing Manager
Description
- Serve as ticketing point of contact and manage ticketing process for promoted shows in third-party venues in the region with a primary focus on locally booked content
- Draft and distribute ticketing letters and show build instructions to venue box offices for all locally booked shows
- Assist talent buyers, tour personnel and internal staff, as necessary, with event programming, reporting, ticket holds and other ticket details.
- Work with Regional Ticketing team and talent buyers to develop initial scaling that maximizes potential revenue opportunity potential revenue opportunity
- Partner with the talent buyers and venue box offices to monitor ticket sales trends and manage inventory throughout the sales cycle
- Work with the Marketing, Production and Talent departments, artist management and label representatives to set-up events, place holds, process orders, and release tickets in a timely fashion
- Maintain accurate box office accounting records and archives
- Process internal orders for all Live Nation-promoted shows in third-party venues within the region
- Build, staff, and manage all third-party promoted shows where Live Nation ticketing functions as the box office
- Assist third-party venue box office managers on show nights, as needed
- Develop strong working relationships with all key internal and external stakeholders to ensure ticketing needs are met
- All other duties as assigned
Requirements
- Bachelor’s degree from an accredited university or comparable work experience
- 3-5 years as a Box Office Manager or representative
- Proven track record of managing marquee events in large entertainment venues
- Experience and proficiency with multiple Ticketing systems including, but not limited to, Ticketmaster, AXS, Eventbrite, Ticketweb, SeatGeek
- Self-starter with a track record of taking ownership and successfully driving projects to completion
- Flexible and reliable team player that can adapt to changes in a rapidly evolving work environment
- Excellent oral and written communication skills with a track record of building strong working relationships across all levels of an organization
- Effective time-management skills and adept at juggling multiple projects simultaneously
- Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.)
- Ability to work evening and weekend hours, based on the needs of daily business operations
- Detail-oriented with a strong ability to work under pressure to meet strict and fluid deadlines
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Live Nation Entertainment
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Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across 5 major divisions, Ticketmaster, House of Blues, Concerts, Media & Sponsorship, and Artist Nation, we offer exciting opportunities across every discipline. Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.see more