Description

Who are we hiring?
The ticket purchase process is often the first point of contact to the customer. Making the purchase a pleasant experience while providing accurate and relevant information is the first step to a positive event attendance experience. Candidate will be friendly, upbeat, and helpful, providing customers with information and while conducting ticket transactions in a professional and accurate manner.
What will you do?
  • Conduct ticket sales, exchanges & refunds as needed
  • Remain current in ticket system operations
  • Remain familiar with events on sale, ticket discounts and how to access them
  • Must balance sales activity and revenue on a regular basis
  • Assist in the distribution of will call orders to customers
  • Aid in processing of group sales orders
  • Participate in special projects and performs other duties as requested

Requirements

What do you need to succeed?
  • Computer skills
  • Ticket system expertise
  • Customer service skills
  • Money handling skills
  • Honesty and integrity are essential
Special Requirements
  • Must be receptive to working outside in inclement weather and extreme temperatures.
  • Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.

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Madison Square Garden Entertainment Corp. logo

Madison Square Garden Entertainment Corp.

MSG Entertainment is a world leader in live experiences with a portfolio of iconic venues that includes: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. With flexible seating capacities and configurations from 2,800 to 21,000, our diverse collection of venues enables us to showcase a variety of acts and events. In addition, MSG Entertainment is building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian, and has also announced plans to build a second MSG Sphere in London, pending necessary approvals. MSG Entertainment produces, presents or hosts a variety of live entertainment and sports experiences in our venues. Madison Square Garden serves as home to the New York Knicks and New York Rangers professional sports franchises. In addition, MSG Entertainment’s venues showcase a broad array of compelling concerts, family shows and special events, as well as a diverse mix of sporting events, such as professional boxing, college basketball, professional bull riding, mixed martial arts and esports. MSG Entertainment also features the Radio City Rockettes, the legendary New York dance company that serves as the star of our Christmas Spectacular at Radio City Music Hall, which has been a holiday tradition for 87 years. MSG Entertainment’s other properties include Boston Calling Events, which produces New England’s premier Boston Calling Music Festival, and Tao Group Hospitality with popular dining and nightlife brands that include: Tao, Marquee, Lavo, Avenue, Beauty & Essex and Cathédrale.

Job Details

Posted on Nov 15

New York, NY, USA

Full time

Junior