Project Management Operations Coordinator (Part-Time)
Description
THE JOB
The Project Coordinator directs and controls a variety of projects for the Implementation and Solutions organisation, ensuring that the organisation's projects are conducted on time, and within budget using project management best practices to ensure the highest level of quality. The Project Coordinator sets project management standards and objectives and develops operating plans and project management methods to achieve them. Prioritises technical project management activities and evangelises the technical project management function to the rest of the organisation to maximise cross-departmental cooperation. The Project Coordinator works closely with every facet of deploying and supporting Ticketmaster processes and products and is a key player in ensuring clients have access to the tools they need.
Specific tasks on each project will include authoring functional requirements for Business Operations teams, developing project plans, budgets, and schedules, managing tasks and teams on the project’s critical path, identifying, and resolving issues, and managing the overall success of the project. It is essential to understand the scope and effect of all changes that a project may encompass by soliciting input from all constituents and involving all appropriate teams.
What You Will Be Doing
- Responsible for scope control with stakeholders, task execution with the development team and relevant upward communication to managers and senior stakeholders
- Primarily works within the client support organisation and across other sub-organisations as necessary.
- Helps define process improvements and feedback for the project, including any strategies required for timely execution
- Gather necessary assets required for the development of each project, including but not limited to: functional specifications, hardware and software specifications, project tool workflow entries, budget constraints, and any additional technical documentation required
- Provide necessary feedback to project stakeholders, including specification feedback, issue escalation to managers or scope changes/clarifications to project resources
- Update relevant project information in real-time
- Support product positioning in the market, while driving sales enablement, client support and editorial awareness, and assist marketing strategies to drive growth and retention
- Work across all departments to deliver projects that align to the organisations strategic vision
- Manage risks and issues and take corrective measurements
- Resolve cross-project issues and strategic issues with senior stakeholders
- Guard the viability of the vision and the business case
- Maintaining strategic alignment between the project and the organisation
- Ability to find innovative ways to resolve problems.
- Lead the project to its successful completion.
Requirements
What You Need To Know
- Training in Project Management Professional (PMP) fundamentals preferred
- Experience with Waterfall/Agile project management methodology preferred
- Experience working within Technical Project Management is desirable
- Experience of the venue/ticketing industry & understanding of the ticketing operations is not essential but beneficial
- Demonstrated technical project management skills
- Experience with managing IT and operational projects related to infrastructure, including hardware and networking
- Successful track record in working with business and technology teams to define, develop, test and launch new products
- Experience in authoring project plans, building a project budget and technical requirements
- Experience with Agile, Lean and other project management methodologies is beneficial
- Innate capability to create order out of chaos
- Proven problem-solving skills
- Demonstrated ability to think outside the box and generate creative solutions
- Must be able to have topic-related discussions with each of the groups you work with, understanding the results of those conversations
- Excellent verbal and written communication skills with exceptional attention to details
- Flexibility that allows effective teamwork with people at all levels of the organisation
- Bachelor’s Degree or equivalent degree desired
- Proven ability to communicate effectively with both business people and software engineers
- Ability to negotiate for competing resources and to generate consensus among multiple priorities
- Can work independently while working collaboratively
- Desire to work in a fast-paced, multi-tasking, fluid environment with ever-changing priorities
- Interest in staying involved with fast-changing Internet technologies and tools
- Demonstrated desire to identify and pursue alternatives to meet goals
- Must be resourceful and able to negotiate your needs with the company
- Experience with IT/IS technology is strongly preferred
- Experience with network operations and administration is desirable
- Experience with web technologies is preferred
- The ability to multi-task and prioritise deadlines is a must
- Proficient in using technology as a management reporting tool and experience working with information technology staff to develop and implement project evaluation systems
- Should be a functional and operational technology generalist without a strong adherence to a specific platform
You (behavioural Skills)
- Excellent leadership traits that promote a highly functioning team environment based on trust, respect and cross-organisation collaboration
- Strong aptitude to motivate, mentor, and lead company and client staff in a team-driven environment
- Excellent interpersonal and communication skills – ability to influence
- Candidate must be detail-oriented, organised, and able to work in an agile environment
How to apply
Apply via link
Live Nation Entertainment
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Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across 5 major divisions, Ticketmaster, House of Blues, Concerts, Media & Sponsorship, and Artist Nation, we offer exciting opportunities across every discipline. Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.see more