Program Manager, Amazon Music Merch

Amazon Music team

Description

As Program Manager for Music Merch, you will focus on streamlining operational overhead across our business teams. This is an opportunity to build innovative experiences that are used by millions of fans. A successful candidate will be customer obsessed, highly analytical, have experience defining and delivering media/mobile/web products quickly and at scale. You will be able to translate a big vision for the future into a simple set of features and capabilities we can launch iteratively.
Key job responsibilities
  • Partner with key stakeholders to define and track the program roadmap and key performance indicators (KPIs)
  • Translate customer insights and business strategy into clearly defined program requirements
  • Work closely with project leads to develop and deliver innovative solutions
  • Manage prioritization and trade-offs to ensure delivery of a great customer and fan experience
  • Manage day-to-day cross-functional relations, to ensure the product roadmap and prioritization are understood and implemented effectively
  • Interface and collaborate with teams across Amazon Music and partner organizations
  • Operate with a high degree of autonomy and ambiguity

Requirements

Basic Qualifications
  • 3+ years of program or project management experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

How to apply

Apply via link

Amazon Music logo

Amazon Music

** Overview** Amazon Music is an immersive audio entertainment service that connects fans, artists, and creators through music, podcasts, and culture. Amazon Music brings fans closer to what they love, with curated and personalized playlists, artist livestreams, artist merch, and Amazon Exclusive podcasts. Prime members get access to over 100 million songs in shuffle mode, All-Access playlists, plus the largest catalog of top ad-free podcasts, included with their membership. Customers can upgrade to Amazon Music Unlimited for full, on-demand access to 100 million songs in HD and a growing catalog of Ultra HD and Spatial audio. Anyone can listen to Amazon Music by downloading the free Amazon Music app, or wherever they listen to music including Alexa-enabled devices.

Job Details

Posted on Sep 1

Seattle, WA, USA

Full time

Senior