LN Concerts, Tour Ticketing Manager
Description
- Support tour partners on all operational aspects related to ticketing for Live Nation's largest touring clients.
- Draft and distribute ticketing letters and show build instructions to venue box offices for nationally booked tours.
- Communicate and oversee the setup of all required tour offers, inventory requests, tour production and other ticketing information for show builds to the venue box offices.
- Provide support and guidance to artist clients and tour personnel when tour offers are being determined.
- Monitor and maintain event inventory and seat holds, hold releases, flex pricing, rescaling and dynamic pricing for assigned tours.
- Provide ongoing reporting to touring team, Live Nation executives, and tour personnel from the first day of presales through the final event date.
- Communicate regularly with promoters, Ticketmaster staff, Live Nation Ticketing staff, vendors, customers and affiliated parties
- Oversee tour-wide ticket requests.
- Collect and analyze inventory data across multiple ticketing platforms.
- QA events across tours to ensure accurate and consistent event information and set-up.
- Adhere to Live Nation ticketing initiatives, programs, policies and procedures.
- Occasional on-site support at local events.
Requirements
- Bachelor’s degree from an accredited university or comparable work experience
- 2+ years as a Box Office Manager or Ticketing representative
- Experience and proficiency with multiple Ticketing systems including, but not limited to, Ticketmaster, AXS, Eventbrite, Ticketweb, SeatGeek
- Self-starter with a track record of taking ownership and successfully driving projects to completion
- Flexible and reliable team player that can adapt to changes in a rapidly evolving work environment
- Excellent oral and written communication skills with a track record of building strong working relationships across all levels of an organization
- Effective time-management skills and adept at juggling multiple projects simultaneously
- Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.)
- Ability to work evening and weekend hours, based on the needs of daily business operations
- Detail-oriented with a strong ability to work under pressure to meet strict and fluid deadlines
- Ability to provide leadership, prioritize, organize, motivate, problem solve, delegate, follow-up, and communicate.
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Live Nation Entertainment
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Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across 5 major divisions, Ticketmaster, House of Blues, Concerts, Media & Sponsorship, and Artist Nation, we offer exciting opportunities across every discipline. Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.see more