Description

THE JOB
Live Nation Concerts is seeking a qualified Ticketing Manager to manage ticket operations for its marquee promoted shows in third- party venues. This detail-oriented position requires excellent organizational skills, strong problem-solving skills, and an ability to work efficiently, accurately, and effectively under pressure. The ideal candidate will have extensive experience managing processes, a robust understanding of multiple ticketing systems, strong customer service skills, and a track record of fostering strong working relationships with artist management, senior executives, partners, and clients at all levels of an organization.
What This Role Will Do
**Event Management **
Direct and support ticketing providers and tour partners on all operational aspects related to ticketing for Live Nation's largest touring clients.
Build events using the Ticketmaster platform and oversee non-Ticketmaster builds.
Communicate and oversee the setup of all required tour offers, inventory requests, tour production and other ticketing information for show build to the venue box offices.
Provide support and guidance to artist clients and tour personnel
Monitor and maintain event inventory including holds, releases, flex pricing, rescaling and dynamic pricing for assigned tours.
Provide ongoing reporting to touring team, Live Nation executives, and tour personnel
Communicate regularly with promoters, Ticketmaster staff, Live Nation Ticketing staff, vendors, customers and affiliated parties
Oversee and process ticket requests.
Collect and analyze inventory data across multiple ticketing platforms.
QA events to ensure accurate and consistent event information and set-up.
Adhere to Live Nation ticketing initiatives, programs, policies and procedures.
On-site support at local events in the Los Angeles/surrounding areas.
Balance and report on event financials.
Train and manage part time staff.
All other duties as assigned

Requirements

What This Person Will Bring
2-3 years experience as a box office manager or ticketing representative
Bachelor’s degree from an accredited university or comparable work experience
Strong knowledge of Box Office or similar operations
Knowledge of ticketing provider software a plus
Experience collaborating with production, marketing, booking and accounting a plus
Excellent oral and written communication
Ability to work day, evening and weekend hours, based on the needs of daily business operations
Working knowledge of Microsoft Office applications (Word, Excel, etc.)
Excellent interpersonal and communication skills
Ability to provide leadership, prioritize, organize, motivate, problem solve, delegate, follow-up, and communicate
Must be able to work under pressure to meet strict deadlines

Benefits & Perks

Benefits & Perks
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match

How to apply

Apply via link

Live Nation Entertainment

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Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across 5 major divisions, Ticketmaster, House of Blues, Concerts, Media & Sponsorship, and Artist Nation, we offer exciting opportunities across every discipline. Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.see more

Job Details

Posted on Sep 16

Beverly Hills, CA, USA

Full time

Mid

$56K - $70K