Label & Content Support
Description
- Working within the content support team, your main duties will be supporting record labels both in terms of using the LabelWorx system and helping implement release strategies, alongside performing day-to-day operational tasks.
- A keen interest and deep understanding of the dance music industry is a must, along with a personable and empathetic approach to communication both internally and externally.
- Day to day support for LabelWorx roster of record labels
- Working with record labels to realize promotional opportunities
- Managing customer service queries via telephone, Zendesk & Google Hangouts
- Managing Artist Contracts and assisting with label management services where required
- Assisting with the management of label onboardings
- Data entry for contracts, Licensor details, metadata, etc
- General administration and managing the daily logistics of release distribution – Supporting & training labels in their use of the LabelWorx system (LMS
- Developing and maintaining relationships with key LabelWorx client
- Feeding back to management on issues clients are facing
Requirements
- Minimum of 1 year in a similar role working with a distributor or record label
- Strong music industry connections
- Interested in the Dance music industry, digital platforms and new technologies
- Organized: You are a multitasker where time management and prioritization are second nature. You meet deadlines and your attention to detail is second to none.
- Reliable: With remote working a possibility, you need to be trusted to get the job done and work professionally without supervision.
- Socially Aware: You will be in tune with dance music culture, being able to spot and capitalize on upcoming trends.
- Data Driven: You will be able to analyze data and generate concise reports to upper management.
- Communication: Excellent interpersonal and English communication skills
- Technological: You must be competent and efficient at using basic IT systems such as MS Office with a focus on Excel.
- Ability to adapt and thrive in a fast pace environment
- Ability to speak additional languages (Spanish, Italian, etc.)
- Experience using project management tools
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LabelWorx
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**Overview** Founded in 2007 Label Worx has grown to become the dance music industries "Go-To" company for specialist services including worldwide distribution, pre-release promo campaign tools, royalty management, mix & mastering, software and label management and mentoring. As a leading provider of these services, we have experienced music industry professionals on board that are available for help and advice at any time. Our services are tailored specifically for your needs, and we always have time for our clients. We deliver music to Africa, Europe, Asia, North and South America and Australia through our direct distribution agreements with the major global digital music providers. Service partners include Apple, Amazon, Spotify, Facebook, YouTube, SoundCloud and many more.