Global Client Services Coordinator
Description
- Serve as an internal advocate for Downtown clients
- Interact across departments at Downtown Music Publishing
- Create data-based reports highlighting royalty, copyright, and sync information to be shared both internally and externally
- Maintain department data resources such as Airtable, Google Drive and Salesforce
- Assist with onboarding and maintenance procedures for new and existing clients
- Handle client correspondence in a professional and timely manner
- Stay informed on industry happenings to better understand how changes can affect our business
Requirements
- General knowledge or coursework in music business (publishing knowledge is a plus)
- Professional work experience in the music industry
- Ability to prioritize tasks and work efficiently to meet deadlines
- Very strong written and interpersonal communication skills
- Attention to detail, self motivator with an inquisitive mindset
- Must possess strong problem-solving skills and the ability to make judgment calls
- Proficiency using Microsoft Suite / Google Suite / computer
- Experience with computer programs such as Salesforce, Airtable, Music Maestro, preferred
Benefits & Perks
- Ample opportunities to work collaboratively across our various businesses
- The opportunity to work in a collaborative environment full of innovative, passionate, and happy people
- Collaborative, open, welcoming, and inclusive culture
- Rich benefit program, Life Insurance, 401k (with match)
- Free CitiBike Membership (NYC Only)
- Paid Volunteer Hours
This job has expired but you can still explore other open positions from the same company or find new ones from our amazing selection.
Downtown Music Holdings
Discover more jobs
Downtown Music Holdings is a global company that owns, manages, and develops businesses with a vision for a more equitable and innovative music ecosystem. With operations across North America, Europe, Asia, Australia, and Latin America, we are the world’s leading provider of end-to-end services to artists, songwriters, labels, music publishers and other rights holders. Downtown Music Holdings manages millions of music copyrights across our portfolio of companies, with a catalog that spans more than 100 years of popular music, including music for film and television, and the single largest independent sound recording catalog in the industry.