Global Client Services Coordinator

Downtown Music Holdings  team

Description

Downtown Music is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world’s most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distribution, publishing administration, creative marketing and finance solutions to entrepreneurial creators and their partners. Downtown Music is owned and operated by Downtown Music Holdings.
Downtown Music Publishing is looking for a Global Client Services Coordinator, to join the team and support our growing base of music publishing clients!
This hybrid position can based in our New York, Los Angeles, or Nashville locations.
What you'll do:
  • Serve as an internal advocate for Downtown clients
  • Interact across departments at Downtown Music Publishing
  • Create data-based reports highlighting royalty, copyright, and sync information to be shared both internally and externally
  • Maintain department data resources such as Airtable, Google Drive and Salesforce
  • Assist with onboarding and maintenance procedures for new and existing clients
  • Handle client correspondence in a professional and timely manner
  • Stay informed on industry happenings to better understand how changes can affect our business

Requirements

You are / have:
  • General knowledge or coursework in music business (publishing knowledge is a plus)
  • Professional work experience in the music industry
  • Ability to prioritize tasks and work efficiently to meet deadlines
  • Very strong written and interpersonal communication skills
  • Attention to detail, self motivator with an inquisitive mindset
  • Must possess strong problem-solving skills and the ability to make judgment calls
  • Proficiency using Microsoft Suite / Google Suite / computer
  • Experience with computer programs such as Salesforce, Airtable, Music Maestro, preferred

Benefits & Perks

Why you want to work here:
  • Ample opportunities to work collaboratively across our various businesses
  • The opportunity to work in a collaborative environment full of innovative, passionate, and happy people
  • Collaborative, open, welcoming, and inclusive culture
  • Rich benefit program, Life Insurance, 401k (with match)
  • Free CitiBike Membership (NYC Only)
  • Paid Volunteer Hours

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Downtown Music Holdings  logo

Downtown Music Holdings

Downtown Music Holdings is a global company that owns, manages, and develops businesses with a vision for a more equitable and innovative music ecosystem. With operations across North America, Europe, Asia, Australia, and Latin America, we are the world’s leading provider of end-to-end services to artists, songwriters, labels, music publishers and other rights holders. Downtown Music Holdings manages millions of music copyrights across our portfolio of companies, with a catalog that spans more than 100 years of popular music, including music for film and television, and the single largest independent sound recording catalog in the industry.

Job Details

Posted on Apr 16

New York, NY, USA

Hybrid

Full time

Junior