General Manager - School of Rock
Description
- Providing exceptional music education experience for students delivering strong engagement with each child and maximizing student enrollment.
- Provide top quality customer service experience, including billing, schedule management, and communication.
- Manage the Music Director to help them deliver an excellent music education program including the recruitment of exceptional music teachers and identifying awesome music venues.
- Oversee successful show production and management providing students with inspirational performance opportunities.
- Deliver results through management of educational KPI's and discipline around business KPI's.
- Manage the marketing, sales, and promotions to drive school and student success.
- Manage staff and school facility to provide a safe, cool, and appropriate experience for all students.
- Financial management of the school including but not limited to analyzing results, tracking budgets, and managing labor costs.
- The GM reports to the Owner of the school.
Requirements
- 3+ years experience in Marketing, Sales, and/or Customer Service environment.
- Excellent customer service and relationship skills.
- Strong experience recruiting and managing staff.
- Excellent communication skills.
- Proven problem solving skills.
- Collaborator who works well across diverse populations.
- Strong work ethic, integrity, and leadership skills.
- Detail-oriented with strong organizational skills.
- Experience and interest in working with children.
- Passion and/or interest in music and the arts is highly desirable.
- Applicants possessing the above skills and are also musicians or have played musical instruments are highly desirable. Music background, however, is not a requirement.
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School of Rock
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With more than a decade of successful experience teaching music, School of Rock is the national leader in music education for kids and adults. Students learn from professional musicians in an interactive environment combining weekly private lessons and structured group rehearsals with the ultimate goal of performing live in front of real crowds. We teach guitar, drums, keyboards, vocals and bass. School of Rock is a franchisor and operator of music schools with more than 250 locations worldwide and growing rapidly. We employ thousands of musicians across the world, in addition to employing innovative and passionate business people at our National office, and partnering with franchise owners who are successful business people and leaders in their communities.