Event Ticketing Manager
Description
- Liaise with promoters, venues, ticket agents and other stakeholders to advise on and manage the ticketing for Live Nation concerts including arena tours (and potentially stadiums, festivals, and other events)
- Prepare events for on-sale by confirming and configuring event details including:
- manifests, seating plans, price structures
- marketing partner, artist / fan club, record label and other presales
- internal, VIP, ticket agent and other holds and allocations
- booking fees, rebates, ticket stock and text
- Administer events in HALO (our in-house event operating system), maximise ticket sales and revenue by monitoring and analysing sales to proactively manage inventory and allocations across ticket agents
- Produce event sales forecasts, updates, charts, analyses, management information and other reports including final reconciliations
- Work on-site at outdoor events (potentially including festivals) as required; including weekends and evenings and overseeing and/or staffing Box Office operations
- Process internal ticket orders including artist management and label requests; raising invoice requisitions as appropriate
- Any other reasonable duties as directed by management
Requirements
- Excellent numeracy skills with exceptional attention to detail and proficiency in using Excel at intermediate or above level
- Excellent literacy skills with a proven ability to communicate, both verbally and in writing, with colleagues up to executive board-level
- Beneficial to demonstrate knowledge and experience of live event ticketing gained in a promoter, ticket agent or venue environment
- Proactive and demonstrates initiative, drive and commitment to achieve objectives
- Uses interpersonal skills to establish excellent rapport and working relationships
- Self-motivated and takes ownership for personal and technical skills development
- Well organised, deadline focused and adept at prioritising workloads
- Combines analytical thought with creativity to excel at problem-solving
- Maintains good commercial awareness, proven ability to maximise sales and understands business drivers
- Process driven with meticulous attention to detail
Benefits & Perks
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Live Nation Entertainment
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Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across 5 major divisions, Ticketmaster, House of Blues, Concerts, Media & Sponsorship, and Artist Nation, we offer exciting opportunities across every discipline. Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.see more