DSP Manager

FUGA team

Description

FUGA is seeking a self-motivated, hands-on, detailed-oriented and highly organised DSP Manager to join our Operations team in Amsterdam. The successful candidate will help maintain, expand and improve the worldwide DSP network that FUGA works with and manage the day-to-day relationship with these DSP partners, working closely with the internal Operation teams and the wider technology group to analyse issues and propose solutions. If you have a technical and analytical mindset, are not afraid to deep dive into complex issues and have an affinity with music and tech, we look forward to welcoming you to our team.
What You'll Do:
  • Be a point of contact for our existing DSP partners
  • Investigate, troubleshoot and where possible solve technical and operational issues related to our Digital Supply Chain and DSP connections
  • Act as an interface and point of contact between the Operations team and the Development and Product teams for DSP related issues
  • Coordinate and chair regular catch up and planning calls with our DSP partners
  • Escalate issues where appropriate and communicate effectively
  • Create support documentation, training guides and procedures for use internally and externally by clients
  • Be a source of knowledge within Operations to share information and train the broader team on DSP related activities
  • Work closely with FUGA Licensing team to manage and prioritise new DSP setup, as well as day-to-day operational and administrative tasks
  • Manage the onboarding process of new DSPs
  • Conducting business and operational reviews to ensure that FUGA’s relationship with its DSP partners is managed in the most effective and optimal way

Requirements

  • Previous experience working in a digital supply chain
  • Passionate about the music industry with an understanding of music metadata
  • An independent worker / thinker / planner
  • Excellent communication and analytical skills
  • Organised and comfortable tracking and prioritising multiple issues
  • Able to work under pressure
  • A keen problem solver
  • Comfortable working in an agile environment
  • Fluent in English - written and verbal

Benefits & Perks

  • An inclusive, collaborative and friendly environment that encourages new ideas and ways of working
  • A growing company with strong ambitions and an excellent reputation
  • An international business environment - colleagues and clients around the world with diverse backgrounds in music and tech
  • Our HQ is based in Amsterdam with offices in London, New York, Los Angeles, Rome, Milan, Seoul, Paris, Berlin and representatives in Tokyo and São Paolo
  • Solving problems for an exciting and creative industry

How to apply

Apply via link

FUGA logo

FUGA

FUGA is an industry-leading technology and services company for international rightsholders. Connected to over 260 digital service providers worldwide, the FUGA system manages close to 3 million tracks, with up to 2.5 million deliveries being performed every month. FUGA is an independent company, headquartered in Amsterdam, that offers a broad array of services for maximising digital consumption revenues. FUGA is the number one choice for some of the world’s leading labels, management companies and distributors, including Epitaph Records, Ultra Records, Tommy Boy Entertainment, Curb and Domino. FUGA offers best-of-breed digital supply chain services via a flexible platform enabling clients to use different services with distinct DSPs. This enables clients to make the most efficient use of the platform for marketing, licensing, content management, analytics and royalty accounting as their businesses evolve.

Job Details

Posted on Nov 3

Amsterdam, Netherlands

Full time

Mid