Digital & eCommerce Executive
Description
- Review and deliver digital assets to the system with the excellent process management skills to ensure the release timeline
- Able to advise stakeholders both internal and external entities about the digital asset specifications and e-delivery process
- Proficient in digital supply chain system and have basic knowledge on digital streaming & download platforms
- Become an in-house expert and key contact person to solve the issues and challenges on digital releases
- Manage Universal Music Thailand’s official e-commerce stores, including new product uploads, product detail maintenance and promotional activities
- Work closely with artists team and marketing team on artist’s digital release plans and merchandise strategies
- Analyse and report on product sales performance and other commercial insights
- Work with 3rd party supplier and logistics to ensure all fulfilment are fulfilled in timely order
- Manage customer feedback, enquiries and concerns professionally
- Have strong passion in music and eager to learn new systems
Requirements
- Bachelor degree or higher on marketing, communications, operation management or related fields
- At least 2 years experiences in e-commerce, online marketing, digital marketing, performance marketing or equivalent
- High problem-solving skill and strong attribute in time & project management
- Curiosity, passion for all things digital and strong team spirit Ability to work well in a dynamic, fast-paced team environment while meeting critical deadlines
- Proficiency with Microsoft Office, including Excel and PowerPoint, plus the ability to quickly learn and work with the new systems and software
- Knowledge of online marketplaces in Thailand, for example but not limited to; Shopee, Lazada, LINE Shopping, etc.
- Ability to create, analyze, and comprehend marketplace data and sales analytics for use in forecasting, production, and communication with others
- Good verbal and written English communications skills. Experienced in supply chain, merchandising, online marketing, and/or e-commerce is preferred
- Passionate about music is a super plus
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Universal Music Group
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Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. Universal Music Group's labels include A&M Records, Astralwerks, Blue Note Records, Capitol Christian Music Group, Capitol Records, Capitol Records Nashville, Caroline, Decca, Def Jam Recordings, Deutsche Grammophon, Disa, Emarcy, EMI Records Nashville, Fonovisa, Geffen Records, Harvest, Interscope Records, Island Records, Machete Music, MCA Nashville, Mercury Nashville, Mercury Records, Motown Records, Polydor Records, Republic Records, Universal Music Latino, Verve Label Group, Virgin Records, Virgin EMI Records, as well as a multitude of record labels owned or distributed by its record company subsidiaries around the world. UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world. Universal Music Group is a Vivendi company.