Category Advisor

Sweetwater team

Description

Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments is seeking to hire Category Advisors to add to our growing Sales team!
As a Category Advisor, you will be working the front lines, talking with customers about consumer audio related products. Category Advisors connect with hundreds of customers and exude the Sweetwater Experience, by providing an amazing customer interaction, paired with strong technical knowledge.
Job Responsibilities
  • Give gear advice on musical instrument and consumer audio products
  • Educate customers on several categories of gear, which include a wide variety of topics such as band and orchestra instruments, speakers, computers, lights, accessories and more
  • Follow up on orders to provide outstanding customer service through a variety of different communication methods

Requirements

Qualifications
  • Self-motivated and empathetic folks with strong people skills
  • Great verbal and written communication chops and strong typing skills
  • Previous experience in music industry sales, or previous experience and hands on training in a recording studio or a live music venue
  • Gear Heads: Those who love talking about the latest technology with others who share their passion
We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!

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Sweetwater logo

Sweetwater

**Overview** Since 1979, Sweetwater has been committed to giving music makers the ultimate shopping experience. Whether our customers are buying their first guitar or building their dream studio, we're committed to being a music gear retailer they can trust. When you come to work at Sweetwater, you are immediately immersed in a culture that is centered on one mantra: "Do what's right for the customer."​ And while we're all busy pressing toward that goal, the same holds true regarding the environment we provide for our employees. We have an awesome time working in great surroundings, earning competitive wages, enjoying excellent perks, and living in a great area. We strive to do the right things to facilitate a culture that is not only high performance, but also one that's stimulating and fun to be a part of. Even with Sweetwater's remarkable growth, the workplace maintains a "small company"​ feel and a personalized, family-oriented philosophy. From the daily work environment to special occasions, we're always focused on doing what is right for our employees.

Job Details

Posted on Aug 5

Fort Wayne, IN, USA

Full time

Junior