Catalog Specialist II, A+ Metadata Operations
Description
Description
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.
Key job responsibilities
We are seeking a music aficionado Catalog Specialist II for our metadata operations team to help maintain and grow scalable editorial metadata processes supporting our growing customer and catalog needs.
- QA Global Weekly New Release Genre Tagging of Albums and Tracks
- Provide reporting on related metadata metrics
- Maintaining existing and creating new Standard Operation Procedures
- Auditing Metadata Automation outputs
- Operating through obstacles to achieve program objectives
- Be a subject matter expert across various music catalog metadata attributes (ie: Original Release Date, Language of Performance, Version Types, etc.)
- Identify and analyze data to isolate issues, develop solutions, and prioritize opportunities for improving the customer experience.
- Make recommendations that balance short team needs against the long-term business benefit.
- Balance competing and conflicting priorities across teams and escalate effectively when needed to advocate for the needs of the organization or customers, even if it may seem uncomfortable.
A day in the life
A key part of this role would be establishing and executing on key processes to ensure content is assigned the correct editorial metadata, quality auditing, and support of automation programs for genre/subgenre/mood/theme metadata attributes. This role would be the subject matter expert in genre tagging that supports the customer journey throughout our service. This role would contribute to Amazon Music’s efforts to provide credible and cohesive experiences for our most discerning customers, whether listening to a generated station or playlist, getting suggested additions to a personal playlist, or browsing for content in their recommendations. Because genre distinctions are often subtle and always changing, this candidate will need to be knowledgeable in sub-genres and microgenres, and up to date on the classic and the latest trending music content and cultures. The candidate should appreciate and champion nuance in music genres, understanding distinctions between artists like Will Smith and Tupac, who though were both producing rap music in the 1990s, were of very different cultures and scenes, and may have different fan bases.
Requirements
Basic Qualifications
- Bachelor’s degree or music industry equivalent experience is required.
- Multi-Genre/Sub-Genre and Decade depth of musical domain knowledge.
- Experience implementing repeatable processes and driving automation or standardization.
- Demonstrated bias for action with strengths in problem solving, issue-resolution, ability to work in a deadline driven work environment, attention to detail, and ability to multitask.
- Experience using data and metrics to drive improvements.
- Experience defining and executing against program requirements.
Preferred Qualifications
- Professional experience and demonstrated increasing responsibility.
- Music Industry experience.
- Metadata Operations experience.
- Demonstrated ability to understand and discuss technical concepts, schedule tradeoffs and evaluate opportunistic new ideas with technical employees.
- Small to Medium tech acumen.
- Analytical and quantitative skills; ability to function with business owners to define key business questions, demonstrated success in solving difficult problems.
Benefits & Perks
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $36,100/year in our lowest geographic market up to $86,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
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** Overview** Amazon Music is an immersive audio entertainment service that connects fans, artists, and creators through music, podcasts, and culture. Amazon Music brings fans closer to what they love, with curated and personalized playlists, artist livestreams, artist merch, and Amazon Exclusive podcasts. Prime members get access to over 100 million songs in shuffle mode, All-Access playlists, plus the largest catalog of top ad-free podcasts, included with their membership. Customers can upgrade to Amazon Music Unlimited for full, on-demand access to 100 million songs in HD and a growing catalog of Ultra HD and Spatial audio. Anyone can listen to Amazon Music by downloading the free Amazon Music app, or wherever they listen to music including Alexa-enabled devices.