Box Office Representative- Waterfront Music Pavilion
Description
- Sell and collect admission tickets and passes from patrons at events.
- Greet guests attending events who come to the box office.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair.
- Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections.
- Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets.
- Settle seating disputes or help solve other guest concerns.
- Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
- Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from around the venue, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
- Maintain order, ensure adherence to safety rules, and share any safety concerns with management.
- Guide guests to closest exits or provide other instructions or assistance in case of emergency.
- Other duties as assigned.
Requirements
- High School Diploma or equivalent
- Familiar with Microsoft Office Suite
- Attention to detail, quality and accuracy
- Strong relationship building and communication skills
- Ability to work independently
- Excellent verbal and written communication skills
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Roc Nation
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Roc Nation Since its founding in 2008, Roc Nation has grown into the world’s preeminent entertainment company. We work in every aspect of modern entertainment—with recording artists and producers, songwriters and athletes. Our client list includes some of the world’s most recognizable names: from Rihanna, Megan Thee Stallion, J. Cole, and Big Sean to Kyrie Irving, LaMelo Ball, and Robinson Cano. We are a full-service organization, supporting our diverse roster of talent via artist management, music publishing, touring, production, strategic brand development and beyond. Roc Nation houses a TV/Film Division, which won a 2018 Peabody for the docu-series “Time: The Kalief Browder Story” and the critically acclaimed “Rest In Power: The Trayvon Martin Story.” Roc Nation has partnerships with the world’s leading experts in artist management, technology, fashion, and philanthropy, redefining the business of entertainment. Roc Nation Sports Roc Nation Sports, a division of Roc Nation, launched in spring 2013. The roster includes premiere athletes such as Robinson Cano, Skylar Diggins, Kyrie Irving, LaMelo Ball, Leonard Fournette, Victor Cruz, CC Sabathia, James Young, Dez Bryant, Marcus Rashford, Rusney Castillo, Kevin De Bruyne, Michael Vick, Todd Gurley, Danny Green, Wilson Chandler and Erick Aybar. Roc Nation Sports focuses on elevating athletes’ careers globally both on and off the field by fully conceptualizing and executing marketing and endorsement deals, community outreach, philanthropic endeavors, media relations and brand strategy. Roc Nation Sports launched its boxing division, a full service promotional company, in August 2014.