Account Coordinator

DICE team

Description

Our partnerships are a big part of what makes DICE special. We develop relationships with the world’s best venues, promoters and artists so that together, we can change the live music industry for the better. You’ll be supporting the team responsible for the success of these incredible people, helping them grow their businesses all over the USA.
You’ll Be
  • Supporting the Account Managers and Account Directors in the day-to-day management of our key venue & promoter partners across the USA
  • Leveraging knowledge of the DICE platform and industry best practices to provide excellent consultative support both to your team and partners
  • Working cross-functionally with our Marketing, Event, and Partner services teams to help manage tactical and on-site needs for partner events
  • Assist the team in event builds, managing reporting, tracking deliverables, and more

Requirements

  • Passionate about the ticketing/live entertainment business
  • Experienced in working with partners and providing amazing customer service
  • Confident with a passion for building valued relationships
  • Available and willing to work outside of regular office hours, including some weekends, whether that be assisting partners, taking meetings, or attending partner events
  • Highly organized and able to manage multiple high-priority projects simultaneously and successfully
  • Excellent communication skills with great attention to detail
  • A resourceful attitude
  • Strong problem-solving skills

Benefits & Perks

  • Unlimited vacation
  • Private healthcare
  • 401k, FSA and HSA

How to apply

Apply via link

DICE logo

DICE

If you’ve ever been to a gig you’ll know live experiences are amazing but ticketing is horrible. DICE originated in London in 2014 from a team of music-obsessives who wanted to change that. Mobile-first from day one, our app makes it easy to find and book tickets to a list of incredible events personalised for everyone on DICE. We believe in fair, up-front pricing. Plus, features like no-hassle refunds on sold out shows, a Waiting List that gets fans in, and amazing support means our fans love us (4.8 Appstore rating). We hate touts (or scalpers as our US friends call them) and build tech that keeps tickets in the hands of fans and away from speculators. From Kanye West to Slowthai, Bicep to Adele, up-and-coming to the world’s biggest artists, if it’s on DICE, it’s worth your time.

Job Details

Posted on Jan 13

Los Angeles, CA, USA

Full time

Junior