Social Media Analyst, Analytics and Insights

XX Artists team

Description

We're looking for a Social Media Analyst to join XX Artists’ rapidly growing team. As a Social Analytics + Insights Analyst, you will play a critical role in helping analyze performance for XX Artists’ clients on social, key campaigns, and strategic partnerships, across all channels. XX Artists’ clients range from talent and musicians to leading brands.
We’re looking for someone who lives and breathes social media, is excited about the opportunity to help teams fine-tune their social strategies, and is an overall team player. This is a unique role that will allow for visibility across the entire company.
This role functions M-F business hours, in addition to some select evenings and weekends. XX Artists company benefits currently include competitive health and vision package, 401K matching, and paid time off.
What You’ll Be Doing
  • Use data and reporting to measure the impact of social campaigns, creator partnerships, and more
  • Support end-to-end monthly and end-of-campaign reporting for clients that range from musicians and actresses to leading brands and platforms
  • Conduct social listening to understand social conversations surrounding clients, identify proactive opportunities to engage with communities and potential trends
  • Collaborate with all XX Artists teams, including Brand, Talent, Music, Trends, and Creative
  • Support qualitative research studies to understand audience perceptions surrounding clients
  • Help create detailed reporting and analysis with team leads
  • Manage social media crisis protocol and partner with relevant teams to continue to evolve procedures to meet clients’ needs and best practices
  • Help onboard teams and new hires on a suite of social tools
  • Help manage analytics requests, deliverables and timelines submitted by internal teams in our project management tool

Requirements

  • An experienced analyst who is comfortable pulling data natively from social platforms (Facebook Creator Studio, Twitter Analytics, YouTube Studio, TikTok Analytics, etc.) and social tools (i.e. Brandwatch [Crimson Hexagon], Sprinklr, etc.)
  • A proactive learner who is happy to learn about social platforms, standard data practices
  • A social media native with a rich understanding of common social media key performance indicators and social metrics
  • A creative thinker with the ability to visualize data and build qualitative reports or dashboards that effectively communicate performance, clear insights, and key learnings
  • A proactive problem solver with the ability to develop creative solutions
  • A proficient Google tools user, including Gmail and Google services (Docs, Sheets, etc.)
Necessary Experience
  • 1-5 years of relevant work experience for large, global brands or scaling marketing agencies
  • Proven knowledge of social media strategy, social listening, content development, listening platforms, best practices, and how they can be deployed in different scenarios
  • Highly effective communicator as well as a collaborator and problem-solve
  • Strong analytical skills and ability to draw insights from data
  • Proven experience with social analytics tools
  • Explicit experience thriving within a fast-paced environment, succeeding well under tight deadlines, and effectively managing high-pressure issues and crisis situations
  • Proficient in Gmail and Google tools (Docs, Sheets, etc.)
  • Must have a valid passport
Preferred Experience
  • Secondary education
  • Knowledge of and/or passion for online talent
  • Knowledge of and/or passion for current online content trends
  • Experience working independent

How to apply

Apply via link

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XX Artists

We break the agency mold, providing superior social marketing services and operating as an extension of our clients’ teams. Together, we create community through content and execute strategies that bring brands to life on the internet. Based in Los Angeles, CA.

Job Details

Posted on Nov 5

Los Angeles, CA, USA

Full time

Mid