As a Product Manager for Downtown Music Services, you will be responsible for delivering incredible value to our independent musicians and creators as well as internal teams. The ideal candidate for this position is enthusiastic, organized, detail-oriented, able to meet deadlines, and interested in learning more about the music industry. Excellent written and oral communication skills are appreciated as well as the ability to conduct research and present findings in an organized manner.
The Product Manager is a key member of the operations team that balances the needs of the business, stakeholders and developers. In your role, you will work closely with software engineers, product designer and our expert business and operations teams to shape and deliver features, craft a compelling roadmap and articulate a clear vision. This position can be based in Los Angeles, or fully remote in Texas, or Colorado.
What You'll Do:
  • Capture work from a wide range of inputs (stakeholders and business owners), understand and prioritize this work so the development team is always working on the most impactful projects
  • Deeply understand the challenges that you’re tackling through research and regular interaction with customers (internal and external); define and frame those problems for the team
  • Collaborate with teams in thinking big, to imagine future solutions that solve these problems
  • Own and maintain the quality of the product for which you are responsible; aim to deliver world-class software with every sprint
  • Scope solutions to their minimum viable product state to deliver to customers as early as possible
  • Constantly evaluate if your solutions have solved the problem through quantitative and qualitative measures, both in MVP state and after full release
  • Supply thorough development requirements
  • Frequently re-prioritize backlogs based on stakeholder feedback, market changes, business priority and available resources
  • Provide the team with clear information regarding who the end user is and: how, when, and why they use the product or service
  • Establish success criteria for key product features using meaningful metrics
  • Plan and implement training (and necessary documentation) for new members of the team
  • Support the team to clear roadblocks and manage risks as they are raised
  • Additional duties and responsibilities as assigned x


  • You have at least 3 years' experience as a Product Manager, ideally in the music industry or a related digital domain (e.g. streaming, entertainment, publishing, subscription businesses).
  • You have demonstrable experience of delivering impactful software products. As this role will work closely with distributed development team members, you also understand effective remote collaboration
  • You know how to create process flow visualizations and roadmaps to build shared understanding of phasing and requirements
  • You’re diplomatic and humble. You can synthesize opposing viewpoints to find common ground and win-win situations for stakeholders and the team
  • You’re able to easily switch between thinking creatively and analytically
  • Familiarity with the technical architecture of complex web applications is desirable
  • Excellent communication skills both in English & Spanish a plus+

Benefits & Perks

  • Ample opportunities to work with leaders and employees across multiple Downtown brands
  • Work in a collaborative environment full of mission driven, innovative, and passionate people
  • Be part of an open, welcoming, and inclusive culture
  • Rich benefit program (Medical, Dental, Vision), Life Insurance, 401k (with match)
  • Paid Volunteer Hours

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Downtown Music Holdings

Downtown Music Holdings is a global company that owns, manages, and develops businesses with a vision for a more equitable and innovative music ecosystem. With operations across North America, Europe, Asia, Australia, and Latin America, we are the world’s leading provider of end-to-end services to artists, songwriters, labels, music publishers and other rights holders. Downtown Music Holdings manages millions of music copyrights across our portfolio of companies, with a catalog that spans more than 100 years of popular music, including music for film and television, and the single largest independent sound recording catalog in the industry.

Job Details

Posted on Jul 15

Los Angeles, CA, USA

Full time