Box Office Supervisors

Ticketmaster team

Description

We’re adding to our Box Office team and are searching for individuals to fill a Box Office Supervisor roles to service an event. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements.
This role requires immediate availability to work shifts between July 4-17
What This Role Will Do:
  • Formulation and implementation of Box Office policies and procedures
  • Work with the Operation Support and Festival team and Client Support teams to support and schedule box office staff for events.
  • Coordinate with other departments as required
  • Maintain a positive and proactive approach to ticketing activities a strong commitment to superior customer service
  • Cash control, balancing and related administrative functions
  • Dealing with and resolving customer service issues relating to Box Office operations
  • Ticket processing and in-person ticket sales
  • Process in house ticketing requests
  • Other duties, as assigned

Requirements

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS):
  • Minimum of 1-year experience in sales and/or customer service
  • Basic foundation and understanding of event ticketing
  • General office and cash experience are preferred
  • Ability to accommodate an extremely flexible and fluid work schedule
  • Must be available for flexible working hours which includes evenings, weekends, and holidays
  • Service oriented, with strong organizational skills
  • Go-getter with the ability to work under pressure and with minimal supervision
  • Must be detail-oriented with the ability to multi-task and juggle competing priorities
  • Strong verbal and written communication skills
  • Proficiency in Word, PowerPoint, and Excel
  • A passion for live events – music, pop culture, arts and theatre, and family events!

How to apply

Apply via link

Ticketmaster logo

Ticketmaster

Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment. Driven by innovation, unparalleled scalability, and unmatched support, we are the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world trust us to power their amazing performances daily — with more than 500 million tickets sold each year. We are a diverse team of 6,500+ global employees and a proud division of Live Nation Entertainment (NYSE: LYV), the world’s leading live entertainment company and an organization certified as a Great Place to Work®. Everything we do starts with our passion to dream, design, and deliver the unforgettable experience of live. Because we’re fans too — and live only happens once.

Job Details

Posted on Jun 20

Ottawa, ON, Canada

Part Time

Junior