Account Manager
Description
The Account Manager is a key contributor on the SXM Media’s Client Services team that drives and defends revenue by being a trusted client partner and resource working with internal and external partners to flawlessly design and execute campaigns for Advertisers/Agencies and drive revenue for SXM Media. The right individual will be highly effective in communication, organization, and critical thinking, while thriving in an ever-evolving, fast-paced environment. Your team will include thoughtful, problem-solving individuals who are passionate about growing the SXM Media brands.
What You’ll Do
- Develop and cultivate positive business relationships with clients and sales, creative design team, sales research, and technical teams
- Partner with sales team to develop ideas and materials for Proposals/Avail submissions including media recommendations, research, competitive data, and advise on what is technically feasible to execute
- Be a product expert, know your client and the right SXM Media products that will meet their marketing needs and drive positive results
- Ensure Pandora revenue goals consistently inform all facets of account management; design and execute media plans and campaigns; work directly with client on all pre-launch elements related to creative specifications and submission
- Create and manage creative and technical production timelines, with Advertisers/Agencies, and asset delivery to ensure campaigns launch in a timely manner
- Work with internal traffickers, creative design, and client as needed to troubleshoot any ad creative issues that impact tracking, implementation, or reporting
- Be the frontline on all booked revenue to monitor campaign delivery and pacing; escalate issues when applicable
- Collaborate with billing team to resolve monthly invoicing queries
- Provide necessary campaign deliverables including but not limited to: reporting, screenshots, and ad-hoc requests
- Delegate work as necessary to internal resources
Requirements
- 1+ year experience in digital/radio/mobile advertising operations or account management
- Extremely proactive and highly organized, with the ability to manage and prioritize multiple and varied tasks and campaigns in a timely manner
- Excellent client service and verbal and written communication skills; results driven with strong analytical skills
- Knowledge of pre-sale process and creation of media plans; experience with custom display, mobile, audio, and video advertising products
- Experience in working within internal order management systems and third-party systems including ad servers
- Enjoy working in a collaborative team environment, sharing knowledge across the department
- Areas of experience that are preferred but not essential include: knowledge of programmatic transactions; performance campaign management handling conversion data and related ad technology.
- Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)
- Must have legal right to work in the U.S.
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Pandora
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SiriusXM and Pandora have joined together to create the leading audio entertainment company in the U.S. Together, we are uniquely positioned to lead a new era of audio entertainment by delivering the most compelling subscription and ad-supported audio experiences to millions of listeners -- in the car, at home and on the go. Our talent, content, technology and innovation continue to be at the forefront, and we want you to be a part of it! Check out our current openings below and at www.siriusxm.com/careers .